Legal

Support

Last updated: September 5, 2026

Need help with Subo? Most questions are answered below. If you can't find what you're looking for, email us at support@trysubo.app and we'll get back to you as soon as we can.

Getting started

  • Download Subo. Join the TestFlight beta or wait for the App Store release. You can request an invite from the homepage.
  • Create an account. Sign up with your email or use Sign in with Apple. Your proof photos are tied to your account so your streaks and groups stay synced.
  • Add your first habit. Tap the + button, describe what counts as proof, and set a schedule. Subo will remind you when it's time to check in.

Frequently asked questions

  • What counts as proof? A clear photo that matches the habit description you set. Our AI checks the image against your description before marking the habit complete.
  • Can I edit or delete a proof? You can delete a proof from your history, but edited photos reset verification so your streak stays honest.
  • Is my camera data private? Yes. Your photos are stored securely and only shared with the friends or groups you choose. See our Privacy Policy for details.
  • How do friend groups work? You can invite friends to a group, share proofs, and see each other's progress. Group members can only see what you choose to share.
  • What devices are supported? Subo runs on iOS. Android and web support may come later.

Report a problem or abusive content

If something isn't working, or if you see content that violates our Community Guidelines, please report it:

  • In the app: use the ⋯ menu on a profile, proof, or comment to report.
  • By email: send details to support@trysubo.app.

We review reports promptly and typically respond within 24 hours.

Account and billing

  • Cancel or manage Subo Pro: Subscriptions are handled through Apple. Open the Settings app → Apple ID → Subscriptions to manage or cancel.
  • Delete your account: Email us at support@trysubo.app from the address associated with your account. We'll confirm and permanently delete your data within 30 days.
  • Refund requests: For App Store purchases, refund requests must go through Apple. We're happy to help explain the process if you email us.

Contact us

General support: support@trysubo.app

Legal & privacy questions: see our Terms of Service and Privacy Policy.