Legal
Support
Last updated: September 5, 2026
Need help with Subo? Most questions are answered below. If you can't find what you're looking for, email us at support@trysubo.app and we'll get back to you as soon as we can.
Getting started
- Download Subo. Join the TestFlight beta or wait for the App Store release. You can request an invite from the homepage.
- Create an account. Sign up with your email or use Sign in with Apple. Your proof photos are tied to your account so your streaks and groups stay synced.
- Add your first habit. Tap the + button, describe what counts as proof, and set a schedule. Subo will remind you when it's time to check in.
Frequently asked questions
- What counts as proof? A clear photo that matches the habit description you set. Our AI checks the image against your description before marking the habit complete.
- Can I edit or delete a proof? You can delete a proof from your history, but edited photos reset verification so your streak stays honest.
- Is my camera data private? Yes. Your photos are stored securely and only shared with the friends or groups you choose. See our Privacy Policy for details.
- How do friend groups work? You can invite friends to a group, share proofs, and see each other's progress. Group members can only see what you choose to share.
- What devices are supported? Subo runs on iOS. Android and web support may come later.
Report a problem or abusive content
If something isn't working, or if you see content that violates our Community Guidelines, please report it:
- In the app: use the ⋯ menu on a profile, proof, or comment to report.
- By email: send details to support@trysubo.app.
We review reports promptly and typically respond within 24 hours.
Account and billing
- Cancel or manage Subo Pro: Subscriptions are handled through Apple. Open the Settings app → Apple ID → Subscriptions to manage or cancel.
- Delete your account: Email us at support@trysubo.app from the address associated with your account. We'll confirm and permanently delete your data within 30 days.
- Refund requests: For App Store purchases, refund requests must go through Apple. We're happy to help explain the process if you email us.
Contact us
General support: support@trysubo.app
Legal & privacy questions: see our Terms of Service and Privacy Policy.